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- 1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on our website. Return request must be raised within 14 days from date of delivery.
2. For electronic appliances related issues after usage, please check if the product is covered under seller warranty or brand warranty.
3. The parts must be returned in undamaged condition, and in their original packaging.
4. If the products is not as per the order then we’ll be responsible for the shipping costs of returned products, but in other condition customers will be responsible for the shipping cost of the returned products.
Valid reasons to return an item
1. Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
2. Delivered product is incomplete (i.e. has missing items and/or accessories)
3. Delivered product is incorrect (i.e. wrong product)
4. Delivered product does not match product description or picture (i.e. product not as advertised)
5. Delivered product does not fit. (i.e. size is unsuitable)